My Pool Warranty

REGISTRATION PROCESS

Intro

User

Select

Purchase

Dealer

Review

Completed

Intro 1
User 2
Select 3
Purchase 4
Dealer 5
Review 6
Completed 7

CLAIM PROGRESS:

Requirements

Description

Bill of Sale

Images

More Info

Billing

Review

Completed

Requirements 1
Description 2
Bill of Sale 3
Images 4
More Info 5
Billing 6
Review 7
Completed 8

Manage Claim For Your Pool ()

BRAND:

YEAR OF PURCHASE:

MODEL:

SIZE:

STYLE:

IMPORTANT NOTICE:

You will need to provide the following pictures when you submit your warranty claim:

1. Picture(s) of the problem area.
2. Picture(s) of the skimmer and return area.
3. Picture(s) of the complete pool from the outside. This needs to include the wall, the upright, the top cap and the top rail.
4. Any additional photos with close up and further back views of all problem areas.

Problem Area

1 - Problem Area : Picture(s) of the problem area, close up.

Skimmer + Return Area

2 - Skimmer and Return Area : Picture(s) of the skimmer and return area.

Frame + Wall Pattern

3 - Frame and Wall Pattern : Picture(s) of the frame and wall, we need to clearly see the wall pattern, upright, ledge cover (top cap) and the top ledge (rail).

Complete Pool

4 - Complete pool : Picture(s) of the complete pool from the outside.

PROBLEM DETAILS

Select the area(s) and type(s) of problem you are reporting in this claim. Select all that apply. Then fully describe your issue in the text box below:

For reference, all parts and components available for your pool can be displayed if you wish to reference specific part names or numbers.

Problem Area:

Problem Type:

Full Description:

Available parts

You may use this list for reference when describing your issue with your pool.

Part #

Pkg Qty

Part Description

Length

Unit

Please Provide Your Bill Of Sale:

Proof of Purchase

Proof of Purchase

EXAMPLE

Uploading blurry, incomplete or incorrect images may delay the processing of your claim.

Please Provide Required Pictures:

Close-up of problem area

Image 1 - Problem Area : Picture(s) of the problem area, close up.

Close-up of problem area

EXAMPLE

Uploading blurry, incomplete or incorrect images may delay the processing of your claim.

Skimmer / Return

Image 2 - Skimmer and Return Area : Picture(s) of the skimmer and return area.

Skimmer / Return

EXAMPLE

Uploading blurry, incomplete or incorrect images may delay the processing of your claim.

Wall and frame detail

Image 3 - Frame and Wall Pattern : Picture(s) of the frame and wall, we need to clearly see the wall pattern, upright, ledge cover (top cap) and the top ledge (rail).

Wall and frame detail

EXAMPLE

Uploading blurry, incomplete or incorrect images may delay the processing of your claim.

Full Pool Picture

Image 4 - Complete pool : Picture(s) of the complete pool from the outside.

Full Pool Picture

EXAMPLE

Uploading blurry, incomplete or incorrect images may delay the processing of your claim.

IMAGE 5 - ADDITIONAL PHOTOS

You may use this section to upload any additional photos that may help us complete your claim.
If you are required to send additional photos one of our customer service representatives will be in touch with you shortly.

If you do not have any additional photos at this time please click continue.

Upload File / Image

Uploaded Documents

Confirm Billing and Shipping information

Billing Address

*Address 1

Address 2

*City

*State

*Zip Code

*Country

Shipping Address

*Address 1

Address 2

*City

*State

*Zip Code

*Country

You have completed all of the minimal requirements to process your claim. Please review your claim carefully, and if it all looks good, you MUST click on the [ SUBMIT CLAIM ] button below to register your claim in the system.

Claim Review:

Claim #:
PROBLEM AREA(S): [list]
PROBLEM TYPE(S): [list]
PROBLEM DESCRIPTION:

UPLOADED FILES

Thank you for submitting your claim.Please allow a claims representative approx. 5 - 7 days to review and verify your submitted information.If you need further assistance you may use our online chat feature.